Privacy policy

Last updated: November 7, 2026

PRECOG ANALYTICS PTE. LTD., a company incorporated in Singapore ("we," "us," "our"), operates the AIXBT platform (the "Platform") and is the data controller responsible for personal data described in this Privacy Policy ("Policy"). This Policy covers the Platform and related services — including our websites, the REST API, the MCP server, alerts, reports, email delivery, integrations, and interactions with our automated agent (aixbt_agent) on external platforms such as X and Telegram (collectively, the "Services").

1. Information We Collect

1.1 Information You Provide

Account and sign-in information: crypto wallet addresses and verified email addresses, authenticated through our third-party sign-in provider.
Delivery and integration settings: destinations you connect for alerts and reports, such as an email address, Telegram or Discord account and channel identifiers.
Preferences and configuration: saved projects and topics, alert settings, and similar choices you make in the Services.
Inputs and feedback: queries, prompts, and other content you submit where the Services accept input, and any feedback or support requests you send us.

1.2 Information Collected Automatically

Device and log data: IP address, browser or client type, operating system, and request metadata such as timestamps, endpoints, and user-agent strings, collected when you use the Platform, API, or MCP server.
Service records: account, subscription, delivery, and usage records needed to provide requested services, apply usage limits, process payments, and investigate failures. We do not collect browser page-view, click, or reading-time analytics, or create account-linked activity histories for product analytics.

1.3 Public and On-Chain Information

Social content: interactions with aixbt_agent on external platforms such as X and Telegram are public or governed by those platforms; we process public social content as part of operating the Services.
On-chain data: wallet balances and related public blockchain data, used for example to verify Holder access.

1.4 Payment Information

Payments are processed by third-party payment processors. We receive subscription and transaction status; we do not store full payment card details.

1.5 Cookies and Similar Technologies

The Platform uses cookies and browser storage for sign-in, security, and the preferences and actions you request. We do not use advertising cookies, browser behavior analytics, session replay, or browser performance analytics. Our sign-in and payment providers process information needed to authenticate you, complete transactions, and prevent abuse. You can control cookies and storage through your browser settings; disabling them may affect functionality.

2. How We Use Information

Provide and operate the Services: authenticate you, apply plan entitlements and limits, generate responses, and deliver the alerts, reports, and emails you request.
Maintain and secure the Services: operational counts and service performance measurement, quality assurance, debugging and error tracking, and detection and prevention of fraud, abuse, and security risks. Operational event records do not include account identifiers or browser activity.
Communicate with you: service updates, security notices, and — where you subscribe — report and digest emails. Emails you subscribe to include unsubscribe controls.
Comply with law: applicable laws, regulations, legal process, and enforceable governmental requests.

Where the GDPR or UK GDPR applies, we rely on these legal bases: performing our contract with you to provide the Services you use; our legitimate interests in maintaining and securing the Services and preventing fraud and abuse; complying with legal obligations; and your consent where we ask for it, which you can withdraw at any time.

Service providers: we share information with vendors that perform tasks on our behalf — hosting and infrastructure, AI model providers that generate responses from your inputs, sign-in and wallet authentication, payment processing, email delivery, and error tracking. They may access information only to perform those tasks and are obligated not to use it for other purposes.
Shared and public content: content you choose to share publicly through the Services (for example, a shared conversation link) is publicly visible and may remain so. Interactions on external platforms are governed by those platforms.
Business transfers: in a merger, acquisition, reorganization, or sale of assets, user information may be transferred as part of that transaction. We will notify you of any such change in ownership.
Legal and safety: we may disclose information to comply with a legal obligation or government request, or to protect and defend our rights, property, or safety and that of our users or the public.

We do not sell your personal information or share it for cross-context behavioral advertising.

4. Data Security

We take reasonable measures to protect the confidentiality and security of your information. No security measure is perfect, and we cannot guarantee absolute security against unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We retain information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need it, we securely delete or anonymize it.

6. International Data Transfers

Your information may be transferred to, and maintained on, servers and databases located outside of your state, province, or country, where data protection laws may differ from those in your location. When we transfer personal information from the EU, the UK, or Switzerland, we rely on safeguards recognized by those laws, such as the European Commission's standard contractual clauses.

7. Children's Privacy

The Services are not directed toward individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from minors. If you believe we have collected personal information from a minor, contact us so we can take appropriate measures.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, update, or request deletion of it, to receive a copy of it, to object to or restrict our processing of it, and to withdraw consent you have given. To exercise these rights, contact us using the information in Section 10; we will respond in accordance with applicable law and will not discriminate against you for exercising them. If you are in the EU, the UK, or Switzerland, you may also lodge a complaint with your local data protection authority. You can also unsubscribe from report and digest emails using the links they contain, and disconnect alert destinations or revoke authorized MCP applications in your account settings.

9. Changes to this Policy

We may update this Policy from time to time. We will post changes here and update the date at the top of this Policy.

10. Contact Information

For privacy questions, complaints, or requests to exercise your data rights, contact our Data Protection Officer at support@aixbt.tech.

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